Human Resources Manager at Shangrila-Hotels International Assignment

Human Resources Manager at Shangrila-Hotels International - Assignment Example Likewise, I find fulfillment in meeting the needs of people who need good service. I believe I am the best candidate for this position. My resume is attached for your perusal. The Front Desk Officer is a crucial job, especially when handling customer service concerns. The FDO,( also commonly known as the Receptionist ) is responsible for representing the company to the public the minute they walk in an establishment especially if it’s within a hospitality industry. The important issue here is that the Receptionist creates a lasting impression on the visitors. There are many openings for a Front Desk Officer internationally. Aside from such  Ã‚   Duties, other duties may also be assigned to the Receptionist as long as it pertains to the receiving of guests. Furthermore, this job entails not only skills in accommodating guests and making reservations but also certain personal qualities that would be endearing to the guests.  

HRM Essay Example | Topics and Well Written Essays - 1250 words - 5

HRM - Essay Example For the human capital and other organizational changes to be effective, the HR system will require business credibility and the capacity to work in coordination with other business leaders. HR Business Partners will ensure that strategies to ensure these are incorporated in business decisions. Thorough functional and theoretical knowledge in diverse aspects of HR is expected in the implementation of such changes. However, with frequent developments in the area of HR and other organizational aspects, it is difficult for individual business leaders to constantly acquire the required knowledge. Here the International HR Business Partners have an important role in supplementing the required functional knowledge. Their role is spread across the areas of organizational design, change management, cultural diversity and human system alignment (Jamieson, 2007). A very important role of Business Partners is to integrate the business decisions with that of other leaders so that there are positi ve strategic implications in terms of the rapid changes. They design, engage and maintain the human capital to be ready to face the challenges of the open global market. In general the area of HR has undergone a lot of changes in the last two decades. It has gained more strategic importance. There had been continuous changes in the theoretical modeling and increased concentration on training and certifications. More importantly, the process of outsourcing gained importance through the time (Ulrich & Brockbank, 2005). This development gave rise to the concept of becoming a business partner. This concept has gained momentum especially in the last 15 years. This was increasingly engaged at least partly by businesses to have simultaneously handle strategies and all other HR operations. The scope of HR was initially limited to managing the